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Order Tracking

  • Shopping from the UK?

All UK orders are shipped using Royal Mail, you will receive an email directly from Royal Mail with a tracking link shortly after dispatch. Alternatively, you can access your Pole Junkie account to retrieve your tracking number (located under the map) and track your parcel via the Royal Mail Tracking Portal. 

  • Shopping from outside the UK?

STANDARD SHIPPING

You can track your parcel via the Deutche Poste Tracking Portal or via the tracking portal of your local courier service. You will find the tracking number in your order confirmation email.

DPD CLASSIC

You will receive an email/text message directly from DPD containing your tracking information once your parcel has been processed in to their system. 

DHL Express / DHL Economy

You will receive an email/text message directly from DPD containing your tracking information once your parcel has been processed in to their system. Alternatively, you can access your Pole Junkie account to retrieve your tracking number (located under the map) and track your parcel via the DHL Tracking Portal.